Emergency Water Damage Restoration in Graham, NC

If the water is from a clean source (like a broken pipe) and affects a small area, you can usually stay. However, if there is a sewage backup, severe mold remediation needed, or electrical hazards, our team at Prime Water Damage Restoration will advise you on whether temporary relocation is safer.

Water extraction takes a few hours, but the drying phase usually lasts between 3 to 5 days depending on the severity of the flood and the materials affected. We monitor moisture levels daily to ensure your property is completely dry.

Bleach only kills surface mold on non-porous materials. On porous surfaces like drywall or wood, bleach does not reach the roots, and the water in bleach can actually feed the mold. True mold remediation requires professional antimicrobial treatments and removal of the affected materials.

Yes! Prime Water Damage Restoration frequently utilizes "Direct Billing" with homeowners insurance companies. Once you file the initial claim, we can send the invoices and detailed moisture logs directly to your adjuster to make the water damage restoration process easier for you.

Yes, we are fully equipped to handle Category 3 water damage, which includes raw sewage backups. We use specialized protective gear and hospital-grade sanitizers to safely extract the sewage and decontaminate the entire area.